Case Studies and Articles
What is the true cost of poor workplace conversations?
As actuaries, we are generally comfortable dealing with visible numbers and dollars that we can quantify. We calculate large values such as profit, liabilities and sales, and we make it our business to…
Managing remote teams
With the COVID pandemic in its third year, many actuaries are still working remotely. This means that actuarial managers continue to face the challenge of managing team members who are not in…
Applying active listening
Not long after I finished my last actuarial exam, one of my closest friends went through a traumatic divorce. Her mental health was affected, and before long, she was having suicidal thoughts…
The Big D – how to delegate effectively
High-performing actuarial teams are led by managers who know how to allocate work fairly, safely and efficiently to maximise the contribution of their teams, while creating opportunities for team…
The art of giving effective feedback to your team – advice from great actuarial leaders
Years ago, we had a new graduate who was not fitting into the team well. This young actuarial aspirant was trying to demonstrate their enthusiasm and proactivity by making decisions and communicating…
Why don’t you understand?? How communication styles and context can make or break managers.
Are there some people that are really easy to work with, yet others can be really challenging? As actuaries, we have our technical training in common, but most of us need to interact with other people…