Workplace Communication Resources

Better Communication in the Workplace

Great actuarial leaders know the importance of effective communication in the workplace:

The ability to give constructive feedback without destroying confidence
Having an effective but difficult conversation with a client
Being able to talk to your team so they want to follow and do the work!

Good communication skills don’t come without practice and there are strategies and tactics you can employ to be effective with each conversation you have.

We’ve curated some of our most popular resources on workplace communication here in one place to help you become a great communicator at work.

Articles

Case Studies and Articles

What is the true cost of poor workplace conversations?

As actuaries, we are generally comfortable dealing with visible numbers and dollars that we can quantify. We calculate large values such as profit, liabilities and sales, and we make it our business to…

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Managing remote teams

With the COVID pandemic in its third year, many actuaries are still working remotely. This means that actuarial managers continue to face the challenge of managing team members who are not in…

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Applying active listening

Not long after I finished my last actuarial exam, one of my closest friends went through a traumatic divorce. Her mental health was affected, and before long, she was having suicidal thoughts…

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The Big D – how to delegate effectively

High-performing actuarial teams are led by managers who know how to allocate work fairly, safely and efficiently to maximise the contribution of their teams, while creating opportunities for team…

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The art of giving effective feedback to your team – advice from great actuarial leaders

Years ago, we had a new graduate who was not fitting into the team well. This young actuarial aspirant was trying to demonstrate their enthusiasm and proactivity by making decisions and communicating…

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