Episode 39: Actuaries of the Future with Jon Shen

“I think the beauty of the actuarial skill set is that our core skills are evergreen. We've got strong commercial acumen. We can manage risk and communicate uncertainty, and we use professionalism to guide our organisations to make ethical decisions. So we've got this core actuarial DNA as a strong foundation to build upon.”

Jon Shen,
Data Science Actuary

Jon is a Data Science Actuary who has designed and delivered successful AI initiatives across all areas of insurance and banking, including pricing, customer personalisation, claims operations, web and mobile app development, and intelligent automation.  

Jon believes actuaries have an integral role in managing the responsible use of AI in society. To this end, he has actively participated across all aspects of the Actuaries Institute’s data science strategy, including education, events, and public policy submissions.  

Jon is a regular speaker in data conferences and podcasts, a Councillor of the Actuaries Institute, and in 2022 he was recognised as one of the Top 10 Analytics Leaders in Australia. 

In this interview Jon shares: 

1. How he uses his actuarial superpowers to help insurers better serve their customers, 

2. Whether he thinks AI will take our jobs, and 

3. What actuaries can do now to future-proof their careers.  

Connect with Jon on LinkedIn.

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